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<title>Birks Student Service Centre - Official Transcript Requests</title>
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                    <td width="100%"><h3><font face="Arial" color="#800000">Official Transcript 
					Requests</font></h3><p><font face="Arial" size="2">(<i>Please click on the questions and headings below for more information.</i>)</font></p>
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						<b>What is an official transcript?</b></div>
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					<font size="2" face="Arial">An official transcript is a complete academic record bearing the University seal and signature of the University Registrar. An official transcript includes all courses followed at Concordia (with the exception of courses taken at the School of Extended Learning) and is therefore issued in its entirety.
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						<b>How do I request official transcripts?</b></div>
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					<h3><font face="Arial" style="font-size: 10pt">Important reminder:</font><font face="Arial" size="2"><span style="font-weight: 400"><br>
					Transcripts will be withheld due to an outstanding balance on your Concordia student account. For information regarding your account contact the Student Accounts Office: 514-848-2424; ext. 4900 or 
					<a href="mailto:studacc@alcor.concordia.ca">studacc@alcor.concordia.ca</a>. Transcripts can only be released on the day after the balance is cleared.</span></font></td>
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                    <p><font face="Arial" size="2">Requests for official transcript may be made in person, by mail or fax. Please complete and print out the 
					<a target="_blank" href="http://registrar.concordia.ca/SSC/tranform.pdf">Transcript of 
					Academic Record Request form</a> (PDF).  Please remember to sign the form when submitting it in order to avoid delays in processing your request.  A separate form must be filled out for each institution that you would like the transcripts sent to.</font></p>
					<p><font face="Arial" size="2">Your signature is required to release a transcript therefore requests CANNOT be made via e-mail or telephone.</font></p>
					<p><font face="Arial" size="2">Official transcripts can be sent directly to the institution requiring them or can be placed in a sealed envelope and either mailed to, or picked up by, the student. Note: Transcripts destined to most Quebec universities are normally sent electronically.</font></p>
					<p><font face="Arial" size="2"><b>In Person:</b><br>
					Birks Student Service Centre<br>
					Room LB-185<br>
					1400 De Maisonneuve Blvd. West.</font></p>
					<p><font face="Arial" size="2">Payment can be made by money order, VISA, MasterCard, or Debit Card. Should a student require someone else to make the request on their behalf, written authorization, signed by the student, must be provided.</font></p>
					<p><font face="Arial" size="2"><b>By Mail:<br>
					</b>Concordia University<br>
					Att: Transcript Department; Room LB 700<br>
					1455 De Maisonneuve Blvd. West<br>
					Montreal, Quebec, H3G 1M8</font></p>
					<p><font face="Arial" size="2">Include payment by cheque or money order (payable to Concordia University), VISA or MasterCard. Payment by credit card* requires the number and expiry date.</font></p>
					<p><font face="Arial" size="2"><b>By Fax:</b><br>
										514-848-2616</font></p>
					<p><font face="Arial" size="2">Include payment by Visa or MasterCard (credit card* number and expiry date required).</font></p>
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					<h3><font face="Arial" style="font-size: 11pt">* Important &ndash; </font>
					<span style="font-weight: 400"><font face="Arial" size="2">Please ensure that credit card numbers are legible and complete. The credit card expiry date and the bearer's signature are mandatory.</font></span></td>
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                    <p><font face="Arial" size="2">The Transcript Department does not confirm receipt of a request. Please contact our office directly by phone or e-mail for verification that a request has been received.</font></p>
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                    <div onClick="openClose('a3')" style="cursor:hand; cursor:pointer; font-family:arial,sans-serif; font-size:11pt">
						<b>What is the fee for official transcripts?</b></div>
					<div id="a3" class="texter">
					<font face="Arial" size="2">The fee for official transcripts is $7.00 per sealed envelope with a maximum of 3 copies per envelope (whether in a sealed envelope for pick-up or mailed directly). If required, at the time of requesting an official transcript, a student copy is available for an additional $3.00. All fees include regular postage and taxes. PAYMENT MUST BE PROVIDED WITH THE REQUEST.</font><p><font face="Arial" size="2">If multiple copies are to be placed individually in sealed envelopes (i.e one copy per sealed envelope as opposed to multiple copies in the same sealed envelope), please fill out one form indicating the number of copies and note under "Special Instructions" to seal them individually. The cost for each envelope is $7.00.</font></p>
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					<div onClick="openClose('a4')" style="cursor:hand; cursor:pointer; font-family:arial,sans-serif; font-size:11pt"><b>When will my official transcripts be available?</b></div>
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					<font face="Arial" size="2">Transcripts can take up to 5 working days to be processed, somewhat longer for pre-1980 records and during peak periods (for example, before the admission application deadline). Students are responsible for ensuring that their requests are submitted well in advance of their deadline dates.

</font>
					<p><font face="Arial" size="2"><b>Mailed transcripts:</b><br>
										Official transcripts are normally sent by regular mail. Courier service can be provided for an additional fee, depending on the destination. Please contact the Transcript Department for courier fees.</font></p>
					<blockquote><font face="Arial" size="2"><i>Please Note:</i><br>
					The Transcript Department cannot be held responsible for lost or delayed mail. Please do not send duplicate requests as all requests received are treated as separate and therefore, will be charged for.</font></p>
					<p><font face="Arial" size="2">Official transcripts that are prepared in a sealed envelope and mailed to the student (instead of directly to the institution) are sent in a larger brown envelope which can be opened by the student.</font></blockquote>
					<p><font face="Arial" size="2"><b>In person pick-up of transcripts:</b><br>
										Contact the Transcripts office to confirm that the transcript is ready or visit the Birks Student Service Centre after the five-day processing time (unless otherwise specified).</font></p>
					<p><font face="Arial" size="2">Should a student require that someone else pick up the requested official transcript on their behalf, written authorization from the student is mandatory.
					<blockquote><i>Please Note:</i><br>
					Official transcripts prepared for pick-up are kept for one year only. After such time, a new request will have to be made. The Transcript Department does not confirm when the transcripts are ready for pick-up.</blockquote></p>
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<div onClick="openClose('a5')" style="cursor:hand; cursor:pointer; font-family:arial,sans-serif; font-size:11pt">
						<b>Other Records</b></div>
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					<p align="left"><font face="Arial" size="2">
					<font color="#800000">Student Record</font>:<br>
										A record is a comprehensive report of a student's academic history at the University. It is a complete academic record and includes all courses followed at Concordia. If only a student record (unofficial transcript) is required, one can be obtained at the Birks Student Service Centre or by faxing a signed request to the Office of the Registrar at 514-848-2621. Please contact Student Records for complete details: 514-848-2424; ext. 2635 or 2643. Students can also access their student record through the 
					<a target="_blank" href="https://myconcordia.ca">MyConcordia portal</a>.</font><p>
					<font face="Arial" size="2"><font color="#800000">Course Descriptions</font>:<br>
										Course descriptions are a brief description of the course and are not considered outlines or syllabi. The Transcript Department can provide general course descriptions at a cost of $5.00 per academic year. These are available at the undergraduate level only. Course descriptions for the current academic year and the six previous years can be found in the Concordia University Calendars available on-line at: 
					<a target="_blank" href="http://registrar.concordia.ca/calendar/">registrar.concordia.ca/calendar/</a>.</font><p>
					<font face="Arial" size="2"><font color="#800000">Graduate Course Descriptions</font>:<br>
										Please contact the appropriate 
					<a target="_blank" href="http://www.concordia.ca/programs-and-courses/graduate-programs/a-z-subject-list/">graduate department</a>.</font><p>
					<font face="Arial" size="2">School of Extended Learning:<br>
										Transcript requests from the School of Extended Learning can be made by contacting the School at 514-848-2424 ext. 3600.<br>
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                    <div onClick="openClose('a6')" style="cursor:hand; cursor:pointer; font-family:arial,sans-serif; font-size:11pt">
						<b>How to contact the Transcripts Department</b></div>
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					<b>By mail:</b><br>
					Concordia University<br>
					Transcripts Department, LB-702<br>
					1455 De Maisonneuve Blvd. West<br>
					Montreal, Quebec
H3G 1M8<p><b>In person inquiries:</b><br>
					Birks Student Service Centre, LB-185<br>
					1400 De Maisonneuve Blvd. West<br>
					Montreal, Quebec<p>Tel: (514) 848-2424, ext. 2630<br>
					Fax: (514) 848-2616<p>Email:
					<a href="mailto:tscripts@alcor.concordia.ca">tscripts@alcor.concordia.ca</a> (For Information ONLY)<br>
					Transcript requests received by e-mail cannot be processed.</div>
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